All Posts Tagged With: "death of customer service"

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Is Customer Service Dead?

Do you have a customer service story? I may want to include it in my next book! The idea of writing a book called Is Customer Service Dead, came to me a few years back when I was completing a chapter in my first book entitled, ‘Bend Over & Apologize.’ In that chapter, amongst other things, I [...]

24May2009 | | 3 comments | Continued
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